Homeowners can post a job by entering the basic job details, location, photos/videos if required, preferred timing, and contact information. Once submitted, the job request can be reviewed and managed through IMD. The aim is to make sure the tradie receives clear information from the beginning, reducing repeated questions and delays.

Tradespeople may be required to provide business details, contact information, trade category, service area, and any relevant licences, certifications, or insurance documents where applicable. IMD may review submitted information before approving or highlighting a service provider. Verification levels may vary depending on the type of trade and the information provided.

For homeowners, IMD can be free to use for submitting job requests and managing communication related to their enquiry. Any service fees, call-out charges, quotes, or payments will depend on the service provider’s own pricing and agreement with the homeowner.

Service providers can create and send invoices based on approved jobs, completed work, or agreed pricing. The invoicing process helps tradies keep job details, customer information, pricing, and payment records organised in one place. Depending on the setup, IMD may also support invoice tracking, payment status, and future accounting integrations.

Yes. Homeowners and service providers can track key job progress updates through the app, such as job request received, quote sent, quote approved, work scheduled, work in progress, completed, and invoiced. This helps both sides stay informed and reduces confusion during the job process.